Privacy Policy
Effective date: 2025-01-01
Plain-language summaries: On
What data we collect
Account: name, email. Course activity: enrollments, progress. Communications: messages you send us.
Plain language: we collect only what we need to run courses.
How we use data
Provide services, support, enrollment, and legal compliance. We do not sell personal data.
Plain language: your data is for learning, not ads.
Cookies
Essential cookies for session and preferences (e.g., theme). See cookie banner for choices.
Plain language: cookies keep you logged in and remember your settings.
Your rights
Access, correction, deletion, and portability under applicable Canadian law.
Contact: [email protected], +1 (236) 813-9472
Plain language: ask us for a copy of your data, fix it, or delete it.
Data retention
We keep personal data only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Enrollment and grading records may be retained for academic integrity and accreditation purposes.
Plain language: we keep data while you study and as required by law, then delete or anonymize it.
Security
We use encryption in transit (HTTPS), access controls, least-privilege practices, and regular monitoring. No method is 100% secure, but we work to protect your information and promptly notify you of material incidents as required by law.
Plain language: we protect your data and will tell you about serious breaches.
International transfers
Your data may be processed outside your province or country. When we transfer data, we rely on appropriate safeguards and contracts consistent with Canadian privacy standards.
Plain language: your data might be stored in other countries, but we protect it with contracts.
Children’s privacy
Our services are intended for individuals 16+ unless otherwise stated. If we learn we collected personal information from a child without appropriate consent, we will delete it.
Plain language: kids need parent or guardian consent.
Contact & complaints
Privacy Officer: [email protected], +1 (236) 813-9472. You may also contact the Office of the Privacy Commissioner of Canada if your concerns are not resolved.
Plain language: email or call us first; you can escalate to the Canadian regulator.
Changes to this policy
We may update this policy to reflect changes in law, services, or practices. Material changes will be highlighted, and the “Effective date” will be updated. Continued use of the service indicates acceptance of the updated policy.
Plain language: if we change things, we’ll tell you and update the date.